testimonials

Welcome to our testimonials page, if you are an existing customer and would like to add your own comments please feel free to contact us and let us know.

Luke James

Ultra Tan » Hull

We put a text message together on a Friday morning to people with under 30 mins left. We had 48 people in that afternoon and evening alone in response. That's a 33% response in under 8 hours. In real terms that was an extra £1000 sales for a cost of under £20. It's great because the cost is low and its easy. We are now experimenting with other offers and getting good responses.

Darren Watson

The Tanning Lounge » Newcastle

"We installed Studio Tracker and had the system up and running within 30 minutes. The software is easy to use and is feature packed. The support has been friendly and very useful. The application has recently been updated with many new features and reports. Well done, keep up the good work."

Lynsey Bennett

The Secret Day Spa » Belfast

“We have found Studio Tracker to be an invaluable part of the day-to-day running of our salon. It is so easy to use and our salon is now practically paper free! It is far from being just a booking system as it lets you keep track of stock control, marketing and HR details. Our no-shows have decreased by at least 70% and our revenue has increased using the effective marketing features. Having moved premises Studio Tracker has been brilliant, we initially did an advertising campaign to let our clients know our new address, however, it wasn’t until we used SMS messaging that we saw a significant increase in client foot fall. In the first week after sending SMS messages at least 60% of those targeted visited our new salon. The marketing function of the software is great, we have an SMS message marketing campaign scheduled for end of Oct 2009. Our aim is to target females 25 + to inform them of new services, such as botox and derma filler injections. As we have captured clients DOB we are able to select the appropriate demographic with no wastage.”

Jackie Brown

Hands On » Worchester

“Studio Tracker has transformed the management of our salon. It’s great to see your days/weeks appointments on screen; you can see where you have gaps and where potential crossovers may occur. It makes you work more efficiently. The weekly/monthly reports have been great for pushing to beat previous week’s sales figures. It’s so easy to use and you know exactly how you stand. My accountant is going to love this report system for next year’s accounting, it’s so much easier. It’s great for monitoring stock levels too. The SMS is brilliant for confirmation of appointments; men tend to be a bit forgetful and really appreciate a text to remind them. It encourages clients to phone and re-book if they can’t make the time as there is now no excuse! Clients love the texts and comment that they are very professional. The ease with which you can send a selected group of clients a personalised letter/SMS is great. It’s a shame I didn’t have this system 6 months ago when I moved premises and did all my letters individually, it took forever!”

Darren Lloyd

Sizzling Sarah’s » North Yorkshire

“Studio Tracker has helped me overcome the main day to day concerns of running a salon such as customers exceeding their recommended tanning minutes, customers sharing their tanning courses and the management of the salon whilst I’m away. The system logs everything: whose accessed the till, how many clients we’ve served, how much money we’ve taken and what stock needs replacing. If I’m away for the day I can look at the system and know in minutes what needs to be done. The secure-shell system [which prevents staff from accessing the computer for non-work purposes] has also helped as it means I know staff cannot browse the Internet when they’re working. We use the finger print reader to identify clients, this has eliminated the opportunity for clients to share tanning courses or exceed their recommended number of minutes. It has also taken pressure of our receptionist, as clients can just swipe in when they arrive. Having the peace of mind whilst I’m away from the salon is priceless. Also, the elimination of shared tanning courses has improved my profit margins. The reduction in paperwork has taken the pressure off me, meaning I can spend more time getting more important things done”.