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Studio Tracker takes the privacy of its customers’ data very seriously. Please read the following policy to understand how we will treat your personal data after it has been collected by us through your use of one of our distribution channels. If this policy changes then we will let you know via our homepage but we assure you that we only use your data as specified here and for our legitimate business reasons. |
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When do we collect data? |
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We can collect data from you from a variety of different sources, these include. |
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| 1. When you send us an enquiry via the Studio Tracker website or online enquiry form. |
| 2. When you register for Studio Tracker’s free trial software |
| 3. When you speak to our customer services personnel |
| 4. Via explicit data capture measures, for example by entering competitions and completing surveys |
| 5. Via implicit data capture measures such as studying which pages you read the most and the use of cookies. |
| In any of the above cases the data we collect could be personal data. |
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What do we do with your personal information? |
| 3. |
When you give us any personal data as indicated above, we may need to collect information about you to process the registration, prize draw and provide you with the services you expect then and in the future. This information may include, but is not limited to, details such as your contact name, company name, address, your phone number and email address. |
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Your personal data will not be passed to third parties unless this is required for the purpose of completing your transaction with us. Our own professional advisers are bound by confidentiality codes, and when we are legally obliged to disclose your data. |
| 5. |
By becoming a subscriber you consent to receive from us by e-mail or direct mail details of special offers which we may think may be of interest to you. |
| 6. |
Studio Tracker retains and uses your personal information to provide you with the best remote commerce (including electronic and mobile commerce) experience by providing you with a personalised service and to give you details of offers which we think will be of interest to you. We may also use the information to process any transactions you undertake with us and for internal administration and analysis. |
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We do not sell, rent or trade your personal information to third parties for marketing purposes. |
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Cookies |
| 8. |
The Studio Tracker website uses cookies. A cookie is a small text file of which there are three types:
Session cookies: These are used to maintain something called session state. If you consider your journey through the site to be a conversation with us and this cookie just reminds the site where we were in that conversation (for instance if at some point in the conversation you request a copy of the free trial software to be posted to you at home, next time you click on the download page it is still there). These are required for the site to function but are not used in any way to identify you personally. |
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Permanent cookies: These store a few numbers on your hard drive. You can view them by looking in the cookies directory of your browser installation if you are interested. They last for a long time and each time you come to our site you send us a copy of them. We use them to identify you between visits. For instance if you were looking at some of our bundle packages last time you were on the site and we have a great bundle offer we may use this cookie to recognise you and show you our great deal. They are not required for the site to work but may enhance your experience. We do not store any personal data in these cookies, just a unique number that identifies you to us. |
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Third Party Cookies: We do not carry advertising from third parties on our site and therefore you should not receive any third party cookies. |
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Although you cannot block "session" cookies as they are required for our site to function correctly you can configure your internet browser so that it can reject both "permanent" and "third party" cookies. How you do this will depend upon the internet browser you use (for example, Internet Explorer 5, Netscape 4 or Opera etc) and it is therefore impractical for us to detail here how you can reject those cookies. Please refer to the relevant internet browser manufacturer's website where you should be able to receive all the information you need. |
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Data
In the UK we operate and are registered in accordance with applicable data protection legislation. |
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Consent
By disclosing your personal information to us using this website or over the telephone, you consent to the collection, storage and processing of your personal information by Studio Tracker in the manner set out in this Privacy Policy. Some information and e-mails sent to Studio Tracker may be used as testimonials but no e-mail address or contact details will be displayed. |
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Opt-Out Policy
Studio Tracker prize drawn entrants have the option to opt-out of prize draw’s at any time. Please contact Studio Tracker at info@studiotracker.co.uk for more information. |
| 12. |
Change/Modify Details
To change your e-mail address details, send an e-mail with your correct details to: info@studiotracker.co.uk If you need to Modify or Change your personal details after you have registered for trial software or entered a prize draw, please contact us as soon as possible. |
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Contact
If you have any questions or concerns about the information we hold about you, you can contact us via email on info@studiotracker.co.uk |